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İzmir Ekonomi Üniversitesi

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    GRADUATE SCHOOL

    Executive MBA (Turkish / Without Thesis)

    ISL 507 | Course Introduction and Application Information

    Course Name
    Operations and Process Management
    Code
    Semester
    Theory
    (hour/week)
    Application/Lab
    (hour/week)
    Local Credits
    ECTS
    ISL 507
    Fall/Spring
    3
    0
    3
    7.5

    Prerequisites
    None
    Course Language
    Turkish
    Course Type
    Service Course
    Course Level
    Second Cycle
    Mode of Delivery -
    Teaching Methods and Techniques of the Course -
    National Occupation Classification -
    Course Coordinator
    Course Lecturer(s)
    Assistant(s)
    Course Objectives This course aims to teach basic concepts in operations management and develop a solid understanding of the strategic importance of operations management.
    Learning Outcomes

    The students who succeeded in this course;

    • Define the basic concepts and strategies of Operations Management.
    • Distinguish the differences between strategic, tactical and short-term decisions in Operations Management.
    • Apply quantitative techniques used in Operations Management to real-life problems.
    • Define the impacts of supply chain decisions on supply chain strategy.
    • Make inventory management decisions effectively.
    Course Description This course covers designing, managing and improving operations, process analysis, capacity analysis, bottleneck management, and supply chain management.
    Related Sustainable Development Goals

     



    Course Category

    		Core Courses
    Major Area Courses
    X
    Supportive Courses
    Media and Management Skills Courses
    Transferable Skill Courses

     

    WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

    Week Subjects Related Preparation
    1 Introduction to Technology and Operations Management Managing Business Process Flows; Ravi Anupindi, Sunil Chopra Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel, Pearson, 3rd Edition, ISBN-13: 978-0136036371 Chapter 1,2
    2 Process Design & Capacity Planning Heizer et al. "Operations Management: Sustainability and Supply Chain Management", 12nd edition, Chapter 7
    3 Designing, Managing and Improving Operations Heizer et al. "Operations Management: Sustainability and Supply Chain Management", 12nd edition, Chapter 9
    4 Demand Forecasting Heizer et al. "Operations Management: Sustainability and Supply Chain Management", 12nd edition, Chapter 4
    5 Ensuring Business Continuity with Innovation The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win; Gene Kim, Kevin Behr, George Spafford, IT Revolution Press; 5th Anniversary Edition, ISBN-13: 978-1942788294 Chapter 1,2
    6 Remote Working, Collaboration, Digital Tools and Effects on Business Processes Remote: Office Not Required, Illustrated edition (October 29, 2013), ISBN-13: 978-0804137508 Chapter 1,2
    7 Business and Strategy Analysis Processes A Guide to the Business Analysis Body of Knowledge® Int'l Institute of Business Analysis; 1st edition (April 15, 2015) ISBN-13: 978-1927584026 Chapter 2 ve Chapter 6
    8 Supply Chain Decisions and Strategies Supply Chain Management, Sunil Chopra and Peter Meindl 3rd Edition, Chp. 2 and 3
    9 Supplier Relations and Procurement Supply Chain Management, Sunil Chopra and Peter Meindl 3rd Edition, Chp. 14
    10 Inventory Management Heizer et al. "Operations Management: Sustainability and Supply Chain Management", 12nd edition, Chapter 12
    11 Agility for Product and Service Management Scrum: The Art of Doing Twice the Work in Half the Time; Jeff Sutherland, Currency; Illustrated Edition, ISBN-13: 978-0385346450 Chapter 2
    12 Customer / User Experience to Develop Products and Services The Elements of User Experience; Jesse James Garrett, New Riders; 2nd Edition, ISBN-13: 978-0321683687 Chapter 1
    13 Digitalization and New Technology Trends The Digital Transformation Playbook: Rethink Your Business for the Digital Age (Columbia Business School Publishing) Hardcover – Illustrated, April 5, 2016, ISBN-13: 978-0231175449 Chapter 1
    14 Creating Business Value with Design Thinking The Design Thinking Toolbox: A Guide to Mastering the Most Popular and Valuable Innovation Methods 1st Edition, ISBN-13: 978-1119629191 Sayfa [4-24]
    15 Review of the Course and Student Presentations
    16 Final Exam

     

    Course Notes/Textbooks
    • Operations Management: Sustainability and Supply Chain Management, Global Edition, 12/E​, Jay Heizer, Barry Render, Chuck Munson, ISBN-13: 9781292148632
    • Supply Chain Management: Strategy, Planning & Operations (third ed., Pearson International Edition) by Sunil Chopra and Peter Meindl, ISBN:0-13-208608-5
    • Managing Business Process Flows; Ravi   Anupindi, Sunil   Chopra Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel, Pearson, 3rd Edition, ISBN-13: 978-0136036371
    Suggested Readings/Materials
    • The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win; Gene Kim, Kevin Behr, George Spafford, IT Revolution Press; 5th Anniversary Edition, ISBN-13: 978-1942788294
    • The Goal: A Process of Ongoing Improvement; Goldratt, E. M. and J. Cox, 30th Anniversary Edition, Croton-on-Hudson, NY: North River Press, Inc., 2014, ISBN-13: 978-0884271956
    • Remote: Office Not Required, Illustrated edition (October 29, 2013), ISBN-13: 978-0804137508
    • A Guide to the Business Analysis Body of Knowledge®, Int'l Institute of Business Analysis; 1st edition (April 15, 2015) ISBN-13: 978-1927584026
    • Scrum: The Art of Doing Twice the Work in Half the Time; Jeff Sutherland, Currency; Illustrated Edition, ISBN-13: 978-0385346450
    • The Digital Transformation Playbook: Rethink Your Business for the Digital Age (Columbia Business School Publishing) Hardcover – Illustrated, April 5, 2016, ISBN-13: 978-0231175449
    • The Design Thinking Toolbox: A Guide to Mastering the Most Popular and Valuable Innovation Methods 1st Edition, ISBN-13: 978-1119629191

     

    EVALUATION SYSTEM

    Semester Activities Number Weigthing
    Participation
    1
    10
    Laboratory / Application
    Field Work
    Quizzes / Studio Critiques
    Portfolio
    Homework / Assignments
    1
    20
    Presentation / Jury
    1
    30
    Project
    1
    10
    Seminar / Workshop
    Oral Exams
    Midterm
    Final Exam
    1
    30
    Total

    Weighting of Semester Activities on the Final Grade
    4
    70
    Weighting of End-of-Semester Activities on the Final Grade
    1
    30
    Total

    ECTS / WORKLOAD TABLE

    Semester Activities Number Duration (Hours) Workload
    Theoretical Course Hours
    (Including exam week: 16 x total hours)
    16
    3
    48
    Laboratory / Application Hours
    (Including exam week: '.16.' x total hours)
    16
    0
    Study Hours Out of Class
    15
    3
    45
    Field Work
    0
    Quizzes / Studio Critiques
    0
    Portfolio
    0
    Homework / Assignments
    1
    30
    30
    Presentation / Jury
    1
    10
    10
    Project
    1
    45
    45
    Seminar / Workshop
    0
    Oral Exam
    0
    Midterms
    0
    Final Exam
    1
    40
    40
        Total
    218

     

    COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

    #
    		 Program Competencies/Outcomes
    * Contribution Level
    1
    2
    3
    4
    5
    1

    To be able to demonstrate general business knowledge and skills.
    -
    -
    -
    X
    -
    2

    To be able to demonstrate business communication skills effectively.
    -
    -
    -
    -
    X
    3

    To be able to deliver creative and innovative solutions to the business-related problems.
    -
    -
    -
    -
    -
    4

    To be able to evaluate the performance of business organizations through a holistic approach.
    -
    -
    -
    X
    -
    5

    To be able to lead their peers and companies for the achievement of business goals.
    -
    -
    -
    -
    -
    6

    To be able to perform well in teamwork projects and business tasks.
    -
    -
    -
    -
    -
    7

    To be able to exhibit an ethical and socially responsible behavior in conducting research and making business decisions.
    -
    -
    -
    -
    -
    8

    To be able to solve business related problems using analytical and technological tools and techniques.
    -
    -
    -
    -
    X
    9

    To develop a solution to business problems through systematic research.
    -
    -
    -
    -
    -
    10

    To be able to use a foreign language to follow information about the field of finance and participate in discussions in academic environments.
    -
    -
    -
    -
    -

    *1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest

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